SHIPPING & DELIVERY POLICY

Thank you for your interest in KidKraft Toys! We are dedicated to getting your order to you as quickly and efficiently as possible. This policy outlines our standard shipping procedures and delivery information.

Processing & Handling
Once your order is placed, it will be processed and prepared for shipment from our distribution center. Please allow standard processing time for order verification and packaging before your order enters the shipping transit phase.

Shipping Destinations & Carriers
We currently ship to destinations within the contiguous United States. Orders are typically shipped via our network of standard ground carriers. Shipping methods and carriers are selected at our discretion to provide reliable service.

Delivery Timeframes
Your order’s total delivery timeframe consists of both order processing time and transit time. Transit time begins once a shipping confirmation email with tracking information is sent. Delivery dates or estimates are provided at checkout and in your confirmation communications. These are estimates and not guaranteed delivery dates. Delivery times can be affected by factors beyond our control, including carrier delays, weather, and incorrect shipping address information.

Order Tracking
When your order ships, you will receive a shipping confirmation email containing your tracking number and a link to follow your shipment’s progress. Please allow a short period for the tracking information to become active on the carrier’s website after you receive the notification.

Shipping Address Accuracy
It is the customer’s responsibility to ensure the shipping address provided is complete and accurate. We are not responsible for orders shipped to an incorrect or invalid address provided at checkout. Please review your information carefully before completing your purchase.

Delivery Requirements
Shipments do not require a signature upon delivery unless specified. The carrier will generally leave the package at the delivery address. We are not responsible for packages after they have been delivered as reported by the carrier’s tracking. For secure delivery, consider providing a shipping address where someone will be available to receive the package.

Potential Delivery Delays
While we make every effort to ensure timely delivery, occasional delays can happen due to logistical issues, weather events, carrier volume, or other unforeseen circumstances. We appreciate your patience and understanding in such situations.

Policy Updates
We reserve the right to update or modify this Shipping & Delivery Policy at any time without prior notice. Changes will be posted on this page and are effective immediately upon posting. The policy in effect at the time of your order will apply to that purchase.

For any questions regarding an existing order’s shipment, please refer to your order confirmation and shipping notification emails for detailed information.